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Terms & Conditions

Terms & Conditions

  • These terms and conditions (“Terms and Conditions”) control your use of this website (“Website”). In these Terms and Conditions, “CtrlX Global Services” is referred to as the “CtrlX”
  • ‘You’ or ‘Delegate’refers as user or a paying customer. If you are a company or another person who gives access to company products, you agree to take responsibility in full in case of damages or indemnification that could properly lie against the customer.
  • The web site (the ‘Site’), the consulting & training services made available through the site and the content (the ‘Products’) are owned, operated and maintained, as applicable, by CtrlX Global Servies Pvt Ltd (‘CtrlX’). The Site, Products and Content are, collectively, the ‘Company Products’.
  • By (a) using or accessing the Company Products, including, but not limited to downloading or accessing, (b) offering classroom training through; you agree to the terms and conditions set forth in these Terms of Use (the “Terms”)
  • By using this website or its Products and Services, You Agree and Warrant that you have read, Understood, and agree to be Bound by these terms. Company’s privacy policy can be found at privacy policy. If you do not accept these terms, you must not use – and are not authorized to use – all or any portion of the company’s website and its products or services (as defined below).


  • All content present on this site is the exclusive property of CtrlX. The software, text, images, graphics, video and audio used on this site belong to CtrlX or its partners, affiliates or third parties. No material, partially or fully, from this site may be copied, modified, reproduced, republished, uploaded, transmitted, posted or distributed in any form without prior written permission from CtrlX. All rights not expressly granted herein are reserved. Unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws, and could result in criminal or civil penalties.
  • CtrlX does not make any warranties, express or implied, including, without limitation, those of merchantability and fitness for a particular purpose, with respect to any information, data, statements or products made available on the Site.
  • The site, and all content, materials, information, software, products and services provided on the Site, are provided on an “as is” and “as available” basis. CtrlX expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose and non-infringement.
  • CtrlX shall have no responsibility for any damage to User’s computer system or loss of data that results from the download of any content, materials, information from the Site.
  • CtrlX reserves the right to modify, change or discontinue, without prior notice and in its sole discretion, any aspect of its website at any time, including, its content, services or features and to refuse service to anyone. CtrlX reserves the right to change the terms and conditions applicable to use of the Site. Such changes shall be effective immediately upon notice, which shall be placed on the Site.
  • User may be required to use login credentials for some of the sections on the site and CtrlX may terminate user’s access, if any, at any time for any reason. The provisions regarding to disclaimer of warranty, accuracy of information and indemnification shall survive such termination. CtrlX may monitor access to the Site.
  • In no event will CtrlX be liable for damages of any kind, including without limitation, direct, incidental or consequential damages (including, but not limited to, damages for lost profits, Business interruption and loss of programs or information) arising out of the use of or inability to use CtrlX’s website, or any information provided on the website, or in the products any claim attributable to errors, omissions or other inaccuracies in the product or interpretations thereof.
  • User agrees to indemnify, defend and hold CtrlX harmless from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, arising out of or relating to any misuse by the User of the content and services provided on the Site.
  • The information contained in the Site has been obtained from sources believed to be reliable. CtrlX disclaims all warranties as to the accuracy, completeness or adequacy of such information.
  • CtrlX makes no warranty that: (a) the Site will meet your requirements; (b) the Site will be available on an uninterrupted, timely, secure, or error-free basis; (c) the results that may be obtained from the use of the Site or any services offered through the Site will be accurate or reliable.
  • No additional or different terms contained in any purchase order, document, transmission or other communication shall be binding upon CtrlX unless agreed to by CtrlX in writing.
  • The User’s right to privacy is of paramount importance to CtrlX. Any information provided by the User will not be shared with any third party. CtrlX reserves the right to use the information to provide the User a more personalized online experience.
  • The site provides links to web sites and access to content, products and services from third parties, including users, advertisers, affiliates and sponsors of the Site. You agree that CtrlX is not responsible for the availability of, and content provided on, third party web sites. The User is requested to peruse the policies posted by other web sites regarding privacy and other topics before use. CtrlX is not responsible for third party content accessible through the Site, including opinions, advice, statements and advertisements, and User shall bear all risks associated with the use of such content. CtrlX is not responsible for any loss or damage of any sort that user may incur from dealing with any third party.


Cancellation & Refunds: Classroom Training

CtrlX, reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrolments, instructor illness or force-majeure events (like floods, earthquakes, political instability, etc.)

  • In case CtrlX cancels an event, 100% refund will be paid to the delegate.
  • If a cancellation is done by a delegate 15 days or more, prior to the event, 100% refund will be paid to the delegate.
  • If a cancellation is done by a delegate less than 15 days, prior to the event, 25% of total paid fee will be deducted and the remaining amount will be refunded back to the delegate.
  • The delegate, if wishes to, can send his/her replacement. However, this should be intimated to CtrlX at least 5 days ahead of the event date.
  • No refunds will be provided if the delegate does not attend the training without notice or discontinues the training mid-way.
  • In addition to the above, If the delegate has made a payment through our online booking partners or through our online payment gateway and wishes to cancel the registration then the relevant payment gateway service charges will be deducted and the remaining amount will be refunded. These charges can range anywhere between 4% to 10% plus service tax.


RESCHEDULING POLICY : Classroom Training

In case CtrlX reschedules the training event, the options available to the delegate are:

  • 100% refund will be made, if the rescheduled dates do not fit into the delegate’s schedule.
  • The delegate would have the privilege of rescheduling and attending a class in future at his/her convenience, at any location, on any date of scheduled training.
  • The delegate, if wishes to, can send his/her replacement. However, this should be intimated to CtrlX at least 5 days ahead of the event date.

Whereas, if for some unforeseen reasons, a delegate wishes to reschedule his/her registration to a future date, a rescheduling fee is charged as mentioned below:

  • If the request of rescheduling is received ahead of 7 days or more, no fee will be charged.
  • If the request of rescheduling is received within 7 days or less, 10% of registration fee will be charged. However the delegate can send a replacement instead at no charge.
  • Please note that rescheduling will be subject to availability of seats.